Privacy Policy

Information you share with us

When you order from us, we use your name, contact details, billing and delivery addresses, and order details to process and deliver your purchase and help with any issues. When you contact us, we use your message and contact details to respond.

If you sign up for our newsletter, we use your email address to send you news and offers. You can unsubscribe using the link in each email.

Browsing and device information

When you browse the site, our services may receive technical information such as your IP address, browser type, pages visited and referring page. We use an approximate country to show relevant shop prices and use site analytics to understand how visitors use the site.

Cookies and analytics

We use cookies and browser storage for features such as keeping your shopping cart and remembering your analytics choice. Where we show the cookie banner, you can accept or reject optional tracking managed through Google Tag Manager. We also use Umami for cookieless site analytics. See our Cookie Policy for more information.

Who helps us provide these services

Shopify hosts our checkout. Payment providers process your payment, and delivery partners receive the details they need to deliver your order. SendPulse handles newsletter sign-ups and emails. We may also disclose information where the law requires it.

Security and retention

We take steps to protect personal information. We keep it for as long as needed for the purposes described here, including order support and any applicable record-keeping requirements.

Your choices and contact details

Depending on where you live, you may have rights to access, correct or delete your information, object to certain uses, or complain to your data protection authority. To make a request or ask a privacy question, email hello@svitanok.com.

Changes to this policy

We will post updates to this policy on this page.